Customer Care Specialist II
Company: VirtualVocations
Location: Peoria
Posted on: April 16, 2025
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Job Description:
A company is looking for a Customer Care Specialist II.
Key Responsibilities
Engage with potential customers via phone, chat, or email,
providing exceptional support and addressing inquiries
Accurately review and document vehicle conditions and conduct
comprehensive background checks on vehicle histories
Assist sellers with transaction processes and coordinate with
transport companies for vehicle pickup or drop-off
Required Qualifications
High School Diploma/GED and 3 years' experience in a related field,
or an equivalent combination of education and experience
Strong familiarity with Microsoft 365 and CRM systems
Comfortable using phones and live chat with a high aptitude for
technology
Prior automotive experience and vehicle titling knowledge are
preferred but not required
Ability to manage multiple tasks and meet deadlines with a positive
attitude
Keywords: VirtualVocations, Chandler , Customer Care Specialist II, Other , Peoria, Arizona
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