MANAGEMENT ANALYST (SERVICE/SUPPORT BRANCH)

Company: Department of the Treasury
Location: Phoenix
Posted on: October 7, 2024

Job Description:

Duties The Associate Chief Counsel (Finance & Management) (F&M) supports the administrative, financial, and managerial programs of the Office of Chief Counsel and provides advice to the Chief Counsel and Deputy Chief Counsel on all management matters for the organization nationwide. F&M also has field responsibility for all administrative functions and personnel across the country.The mission of Chief Counsel's Business Systems Planning (BSP) Office is to lead and support Counsel's organizational efforts to improve processes, increase productivity and enhance overall business function through the use of high performance information technology. The Business Systems Planning Office also serves as a liaison between IRS IT and Counsel on matters such as cybersecurity, budget, and system development.As a Management Analyst (Branch Chief) within the Service/Support Branch, you will:Direct broad complex long-term studies and research projects, stays current on technology and proposes recommendations on upgrades and new technology to more efficiently support the Counsel mission;Oversee the Business System Planning hotline or similar customer service function, SharePoint, all equipment and service contracts, removable media, remote access software help, Microsoft 365 help, systems support, EFAX, copier issues and similar related support, and general acquisition issues;Formulate business system plans using advanced information technology concepts and make recommendations that influence major changes in business practices and policies Counsel wide;Formulate policies, develop program plans, design and issues directives and instructions, and develop recommendations to improve business systems policy to executives.This is not an all-inclusive list. Requirements Conditions of EmploymentRefer to Additional InformationClick Print Preview to review the entire announcement before applying.Must be a U.S. Citizen or National QualificationsWho May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Required Documents for a list of document requirements for all employment authorities.Career Transition Assistance ProgramCompetitive ReinstatementCompetitive TransferCurrent Chief Counsel EmployeeCurrent IRS EmployeeInteragency Career Transition Assistance PlanLand ManagementMilitary SpousesNon-Competitive Federal EmployeeVeterans Employment Opportunities ActIn order to qualify, you must meet the education and/or experience requirements detailed below by the closing date of this announcement. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application.To qualify for this position of Management Analyst you must meet the qualification requirements listed below by the closing of this announcement:For GS-14:Specialized Experience: Your resume must detail at least one year of specialized experience which includes: Experience with IT service contracts supporting a legal division office work such as, SharePoint contracts, IT equipment, copier and general acquisition issues; Experience with items such as, IT Contract Statements Of Work, Contractor Officer Representatives (COR), Performance Work Statements, Request for Information (RFI), Security and 508 compliance, and IT Contractor clearance procedures; Providing customers with general information technology and workstation support including helpdesks, support tracking, and escalation; Working with Federal Agency, Bureau, or Office Information Technology Office to provide customers with general information Technology hardware and software inventory tracking, enhancements and updates covering such needs as monitors, printers, digital storage, wireless mobile communication, smartphones, desktop software, scanning and copying, and takes appropriate action to meet these needs; and leading customer information technology business needs through Federal Agency, Bureau, or Information Technology Office's budgetary processes to obtain IT enhancements, maintenance and support.This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-13).Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. One year of experience refers to full-time work; part-time work is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.Time in Grade Requirement for GS-14: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-13).Additional informationWe may select from this announcement or any other source to fill one or more vacancies.Relocation expenses are not authorized.This is a non-bargaining unit position.We offer opportunities for telework.We offer opportunities for flexible work schedules.The salary range indicated in this announcement covers multiple locality areas. Your salary will be adjusted based on the post of duty for which you are selected.Conditions of Employment Continued: Subject to a 1-year probationary period (unless already completed).Subject to a 1-year supervisory or managerial probationary period (unless already completed).Complete a Declaration for Federal Employment to determine your suitability for Federal employment, at the time requested by the agencyIf you are a male applicant born after December 31, 1959, certify that you have registered with the Selective Service System or are exempt from having to do so.Have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.Go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form I-9. Federal law requires verification of the identity and employment eligibility of all new hires in the U.S.Obtain and use a Government-issued charge card for business-related travel.Undergo an income tax verification.The employment of any candidate, including a current employee or a new hire, selected for this position may be conditional upon classification and/or audit of federal tax returns. This audit may include up to 2 years of returns.This position requires that the successful candidate undergo personnel vetting, which includes a background investigation and enrollment upon onboarding into Continuous Vetting. Enrollment in Continuous Vetting will result in automated record checks being conducted throughout one's employment with Treasury. The successful candidate will also be enrolled into FBI's Rap Back service, which will allow Treasury to receive notification from the FBI of criminal matters (e.g., arrests, charges, convictions) involving enrolled individuals in near real-time. There are three key documents that contain important information about your rights and obligations. Please read and retain these documents:Noncriminal Justice Applicant's Privacy Rights, for those who undergo an FBI fingerprint-based criminal history record check for personnel vetting, which includes Rap Back,FD-258 Privacy Act Statement - FBI (this is the same statement used when your fingerprints are submitted as part of your background investigation), andSEAD-3-Reporting-U.pdf (dni.gov), (applicable to those who hold a sensitive position or have eligibility for access to classified information) Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits. Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.How You Will Be EvaluatedYou will be evaluated for this job based on how well you meet the qualifications above. Your application includes your resume, responses to the online questions, and required supporting documents. Please be sure that your resume includes detailed information to support your qualifications for this position; failure to provide sufficient evidence in your resume may result in a not qualified determination.Rating: Your application will be evaluated in the following areas: Information Resources Strategy and Planning, Leadership, Project Management, Technology Application, Technology Awareness, and Writing. Your application will be rated and ranked among others, based on your responses to the online questions, regarding your experience, education, training, performance appraisals and awards relevant to the duties of this position.Referral:If you are among the top qualified candidates, your application may be referred to a selecting official for consideration. You may be required to participate in a selection interview. We will not reimburse costs related to the interview such as travel to and from the interview site. If you are a displaced or surplus Federal employee (eligible for the Career Transition Assistance Plan (CTAP)/Interagency Career Transition Assistance Plan (ICTAP)), you must receive a score of 80 or better to be rated as well qualified to receive special selection priority.

Keywords: Department of the Treasury, Chandler , MANAGEMENT ANALYST (SERVICE/SUPPORT BRANCH), Executive , Phoenix, Arizona